Learn a myriad of tools to drive lean thinking and continuous improvement.
Learn a myriad of tools to drive lean thinking and continuous improvement across an organisation in order to improve efficiency and quality. Lean is typically referenced in regard to efficient Manufacturing operations but has permiated into all forms of business over the past 30 years.
What am I going to get from this course?
• Clarity around your strategy for efficiency and quality
• Key skill sets and methodologies to continuously and consistently improve your business
• Action plans to create immediate momentum
Who should do this course?
• Anyone wanting to learn the fundamentals of how to improve efficiency and quality in their business
• Business owners looking for a platform to capture and track their strategies and actions
• Anyone looking to upskill quickly in the area of total quality management
• Business owners looking for action-orientated bite-sized learning
|Module 1||Course Overview||Course overview and setting your objectives.|
|Module 2||Seven Management Imperatives||The Australian Government developed the Total Quality Management (TQM) Model in the mid 80's to provide a standard TQM process to exporting organizations. This tool outlines the three core principles and the seven management imperatives and shows you how to audit your organization against the Model.|
|Module 3||DMAIC – Six Sigma||The DMAIC system is a tool which is a simple five phase performance improvement model often applied with the tools of Six Sigma. Six Sigma is a process that is used to improve the operating performance of an organization. It is a statistical concept that measures a process in terms of defects.|
|Module 4||Failure Mode Effect Analysis||Failure Mode Effect Analysis (FMEA) is a systematic method of defining, identifying, prioritizing and eliminating product, process or service problems before they occur. FMEA’s are focussed on preventing defects, enhancing safety and increasing customer satisfaction.|
|Module 5||5S||5S is a Lean Manufacturing tool developed in Japan used to ensure a clean and organized work place.|
|Module 6||Benchmarking||Benchmarking is a tool to help you improve your business processes by comparing your performance against other organizations. It is essential to compare both process and outcome variables. Any business process can be benchmarked using this approach.|
|Module 7||Business Excellence Model||The Business Excellence Model is a practical tool to help organizations do this by measuring where they are on the path to excellence, helping them understand the gaps, and then developing solutions. This model is a check list of the key success factors of managing an organization.|
|Module 8||Seven Wastes||Waste elimination can be one of the most effective ways to increase profitability in businesses as part of the Continuous Improvement Process. To eliminate waste it is therefore important to fully understand exactly what waste is and where it can be found.|
|Module 9||One Page Plan||The one page plan is a simple yet effective tool to develop a business or personal plan. Using the Now, Where, How structure the one page plan shows where the organization, person, or issue is now, where it plans to be at some time in the future, and how it will get there.|
|Module 10||Course Exam||A final exam to test your retained knowledge from completing this course.|